THE RELATIONSHIP
A familiar point of contact
Bring practical questions to Ibeka and let us help identify an appropriate next step or local introduction.
✦ OUR RELATIONSHIP DOESN'T END AT COMPLETION
The keys are yours. We’re still here.
Your home in Spain brings questions long after moving day. Lucky Circle is the Ibeka idea of staying connected: a familiar team, reliable local introductions and a clearer path to practical help when you need it.
Ongoing buyer relationship · Specialist work and active property care are scoped separately
ONE FAMILIAR TEAMA place to start with your questions
LOCAL CONNECTIONSAppropriate specialists when needed
THE NEXT CHAPTERFrom settling in to maintaining your home
WELCOME TO THE NEXT CHAPTER
Getting the keys is a milestone. Living well is the journey.
An overseas buyer might need help understanding a utility letter. A holiday homeowner might want a reliable local trade. A family may be planning a reform or looking for a trusted professional.
You should know where to begin. Lucky Circle brings the Ibeka relationship into homeownership — without pretending we personally perform every specialist task.
THE RIGHT PEOPLE
Trusted introductions
When legal, technical, tax or building expertise is needed, qualified independent professionals remain responsible for their own advice and work.
ACTIVE OWNER CARE
Optional Home Guardian
For owners who want scheduled visits, keyholding or ongoing property coordination, we can discuss separately agreed care services.
SMALL QUESTIONS. BIG PROJECTS.
From “Who do I call?” to “Can we transform this home?”
A maintenance issue, a furnishing delivery, an insurance question, a bathroom reform or a complete renovation: different needs deserve the right professional and a clearly agreed plan. Ibeka’s existing Services team is the place for detailed assistance.
- Help finding an appropriate local contact
- Coordination where an agreed service applies
- Clear distinction between advice, introductions and paid work
FROM A SMALL QUESTION TO A BIG NEW PLAN
One trusted starting point. The right help for what comes next.
Owning a home in Spain is a continuing journey, especially when you live abroad. Our goal is to remain a familiar local connection, while making it clear when a qualified outside professional or separately contracted service is needed.
Practical questions
A utility letter, local recommendation, insurance query or a question about your property — know where to begin.
INITIAL GUIDANCESmall jobs & big renovations
Need an appliance installed, a bathroom updated or a full refurbishment planned? We can help connect you with suitable professionals and clarify the next steps.
SPECIALIST QUOTATIONSHome care when abroad
Property checks, keyholding, cleaning, maintenance coordination and preparing the home before your arrival may be arranged through an optional active-care plan.
OPTIONAL HOME GUARDIANTHE RELATIONSHIP
Lucky Circle is about staying connected.
Ibeka remains a familiar first contact after purchase. The extent of direct help depends on the situation, and any specialist work, active management or emergency attendance requires a separately defined agreement.
THE NEXT IDEA — NOT YET LIVE
Your digital Home Passport.
We are exploring a future space for property details, warranties, useful documents, agreed care arrangements and support history. It is a product direction, not a portal available today.
A RELATIONSHIP, NOT A ONE-TIME EMAIL
Imagine your first year as an Ibeka homeowner.
HANDOVER
Welcome home
Confirm the agreed handover support and useful practical next steps.
SETTLING IN
Finding your feet
Questions about utilities, local providers or home setup have a clear starting point.
MAKING IT YOURS
Ideas become plans
Explore an improvement, a furnishing need or an independent specialist introduction.
LONGER TERM
Stay in touch
Discuss the care you need as your plans change. Scheduled visits and active services are separately agreed.
This journey illustrates possible touchpoints, not an automatic scheduled service or unlimited free coverage.
GOOD TO KNOW
Clear answers. No small print surprises.
The right expectations are part of a better buying experience.
Is Lucky Circle a free, unlimited concierge service?
No. The continuing relationship and initial guidance are different from hands-on work, emergency response, scheduled care or property management, which require agreed terms and may carry fees.
Can Ibeka handle repairs and renovation projects?
Ibeka can help connect or coordinate appropriate local professionals. Quotes, responsibilities, insurance, licences and timelines should be confirmed for the actual project.
What if I am abroad when I need help?
Contact the Ibeka team to explain the issue. We can discuss an appropriate next step or an agreed Home Guardian arrangement. No 24-hour emergency response is implied.
Can I join if I purchased my home elsewhere?
We intend to explore suitable separately contracted owner-care services for other homeowners. Lucky buyer benefits depend on the relevant Ibeka purchase or partner agreement.
A BETTER START BEGINS WITH A CONVERSATION
Feel more at home, even when you are far away.
Tell us how you plan to use your property and what kind of support would make owning in Spain easier. We can explain the available next step.
A PERSONAL NEXT STEP
Tell Ibeka what matters to you.
Ask about a specific home, buying on the Costa Blanca or Costa Cálida, genuine additional advantages or long-term owner support. Our team can respond personally.
EXPLORE THE I’M LUCKY EXPERIENCE